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Pedigree

Pedigree

www.pedigree.com
What is your customer experience with Pedigree?

Pedigree Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Pedigree has 2.7 star rating based on 30 customer reviews. Consumers are mostly neutral.

  • 100% of users would likely recommend Pedigree to a friend or colleague.

  • Rating Distribution
  • Pros: Dogs like it, Availability and pice, Availability and price.
    Cons: Bristle in the dry food, Unclear product information, Bad dog foof.

View full overview ›

Media from reviews

Pedigree - Is this product is made for death of all puppies?
Pedigree - Very Bad QualityBlack mold and fungus growing out and on cans of pedigree cuts canned dog foodBlack mold and fungus growing out and on cans of pedigree cuts canned dog food - Image 2Black mold and fungus growing out and on cans of pedigree cuts canned dog food - Image 3Pedigree - Wrong numberPedigree - Wrong number - Image 2
View all media ›

Top Pedigree Reviews

Positive Review

"Short one bone"

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I was shorted one treat. The bag is supposed to contain 24 bones and it had only 23 bones. I was given a coupon to compensate me. They were very nice.

Critical Review

"Bought case of Duck and bison Wet food and it had mold in it"

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Felt Gross out husband went to feed him and open 2 Can I open one last night it was fine but when husband showed me I got sick Im allergic to mold

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dog food food dog worms dogs bag packet bill date number
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Jaylene Syk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Linesville, Pennsylvania

Bought case of Duck and bison Wet food and it had mold in it

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Felt Gross out husband went to feed him and open 2 Can I open one last night it was fine but when husband showed me I got sick Im allergic to mold

View full review
Connie C Rcp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Schenectady, New York

Short one bone

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I was shorted one treat. The bag is supposed to contain 24 bones and it had only 23 bones.

I was given a coupon to compensate me. They were very nice.

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Featured
Mindy B Jlw

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Verified Reviewer

Worms/larva in can dog food and dry dog food has blue food bites

Pedigree - Worms/larva in can dog food and dry dog food has blue food bites
Pedigree - Worms/larva in can dog food and dry dog food has blue food bites - Image 2
Pedigree - Worms/larva in can dog food and dry dog food has blue food bites - Image 3

I opened a can of Chicken liver and beef and saw white worms or larva in the can, i opened another one and the food was not even rouching the walls of the can, also we purchsed a 44 lb bag if beef dog food and some of the chunks are blue, i noticed our little dogs *** about 4 days ago had those worms/larva in it and never thought to think thst it could have been the dog food. I have been buying pedigree for many many years and never had this problem, Never . I cannot feed my dogs this stuff buy quit a bit of dog food i have 4 large dogs and 1 small one, and I cannot afford a Vet Bill either

View full review
Loss:
$36
Cons:
  • Food quality is going bad

Preferred solution: Full refund

User's recommendation: Watch your cans of dog food I found Larva in them

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Salt Lake City, Utah

Black mold and fungus growing out and on cans of pedigree cuts canned dog food

Black mold and fungus growing out and on cans of pedigree cuts canned dog food
Black mold and fungus growing out and on cans of pedigree cuts canned dog food - Image 2
Black mold and fungus growing out and on cans of pedigree cuts canned dog food - Image 3
Contains 1 confidential file for company representatives

Elderly husband opened can of pedigree cuts dog food and was getting ready to feed our dogs when thankfully I saw the mold before he gave it to our dogs. Who knows could have happened.

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User's recommendation: Open pack and check cand

Resolved
Virginia G Qrv

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Your dog food almost killed dog

Contains 1 confidential file for company representatives
Updated by user Jul 30, 2024

Company fixed the issue and I have been provided with apology. Called company

Original review Jul 15, 2024

The dog food smelled horrible when the bag was opened. I fed it to the dog.

He immediately got diarrhea and threw up for two days. After changing the dog food, he is fine. The dog isn't even two years old.

I bought two bags and need to return them. One bag is unopened.

View full review
Loss:
$34
Anonymous
map-marker Pune, Maharashtra

Is this product is made for death of all puppies?

Pedigree - Is this product is made for death of all puppies?

We have taken this pedigree from DMart and the packet manufacturering date was 8/11/24 and expiring date is 7/11/25

But in the packet the pedigree was full of fungus

And we have given this pedigree to our dog without knowing the pedigree was full of fungus from that my got ill and sick she was vomiting ofter eating pedigree

View full review

User's recommendation: My recommendation to the customer should not buy pedigree it's very harmful for our dogs. Please watch the video given below

Pankaj K Tzg

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrong number

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Pedigree - Wrong number
Pedigree - Wrong number - Image 2
Pedigree - Wrong number - Image 3
Contains 1 confidential file for company representatives

Dear ,

Pedigree company Team

Also keep the Indian number of the company so that we can talk to you

Insects are coming out of the Pedigree packets Manufacturing date 18/03/24 or expiry date 13/03/25 I purchased this packet yesterday when I opened it, worms came out of it. It got infested with worms within 3 months How are the workers working in the company No one will even take the packet like this, this is my request to you Please change this packet for me

View full review
Loss:
$620

Preferred solution: Full refund

User's recommendation: I have worms in my pedigree packet

Ramavatar S Gru

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My free sample order status not showing

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I submitted an order for a free sample but until now, I have not received any information about it. Please reach me at this number: 978320****.

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Preferred solution: Deliver product or service ordered

Robert M Zbz

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bengaluru, Karnataka

Very Bad Quality

Pedigree - Very Bad Quality
Contains 2 confidential files for company representatives

It came to my surprise to See worms / live worms flying inside the packet as soon as I opened it. So pathetic.

Such a reputed company with this pathetic quality.

We don't know how much damage we already did to our pet by feeding this bad quality food.

Earlier we only had one name in Mind when it used to Come for pet foods. But now after this experience I am thinking Why??

Sorry to say this but this was pathetic and very unhygienic and unsafe for our pet.

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User's recommendation: NEVER Recommend

Justin B Dld

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Verified Reviewer
| map-marker Killeen, Texas

Dog food recall

My dogs have been eating Pedigree for years and now, all of a sudden, they have come down with a sickness from the dog food. They have extreme diarrhea and an upset stomach from the food.

View full review
Loss:
$75
Pros:
  • Great pricing
Cons:
  • Poor dog food

Preferred solution: Full refund

Julian S Ceg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

It’s ok.

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I bought a bag of this from Walmart a big bag that was 31 something for the puppy kind and I didn't notice a rip in the bag till I fed it almost all to my puppies and they started getting sick and was pooping blood up from this I want a coupon to get a free bag that me and my puppies deserve for being sick from this.

View full review
Loss:
$37

Preferred solution: A coupon to get a free bag back

User's recommendation: Check the bags b4 buying them

Lola S Dwk

Bad dog food

We started giving our beagle pedigree canned dog food he got sick vomiting ended up with 600.00 vet bill I tried to call end up with someone trying to sell med alert please call

View full review
Loss:
$620
Pros:
  • Non
Cons:
  • Bad dog foof

Preferred solution: Help with my vet bill let alone I had drive 1 hours away

Anonymous
map-marker Madison, Mississippi

Dentastix commercial

Your commercial with the dog cleaning up the baby's face is so unsanitary and BEYOND DISGUSTING!

I become very upset whenever this particular ad airs on TV.

Please consider discontinuing it!!!

Sincerely

E Coleman

View full review
melissa c Fbd

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Verified Reviewer

Coupons

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Still never received my coupon (s) it's been 2 months, it's ridiculous, and that's all I have to say

View full review
Loss:
$85

Preferred solution: A coupon at least if not then a full refund

User's recommendation: Don't get your hopes up

Samantha S Ban

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Kolkata, West Bengal

Me waiting on them to respond back

Contains 1 confidential file for company representatives

She asked for proff so I am sending proff and awaiting my coupons to get my dogs foods since there was mold in the bags of food

View full review
Loss:
$100
Pros:
  • Great but for people who have many animals such as i do
Cons:
  • You have to watch how much you feed

Preferred solution: Full refund

Nialah Haa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Paramount, California

Pedigree beef flavored denta stix

Updated by user Oct 11, 2023

Never received any coupons

Original review Sep 11, 2023

Made my dog have SEVERE DIARRHEA.

YOU WERE SUPPOSE TO SEND ME COUPONS NEVER RECEIVED WHAT'S UP??

I have bought plenty of pedigree products never had a problem till this I had to quit feeding them you were supposed to send me coupons for free food and so forth and you did not do so I am very disillusioned by your company.

View full review

About

Related Companies

Mars, Banfield Pet Hospital, VCA Animal Hospitals, Bluepearl Veterinary Partners, Camp Bow Wow

Summary

Pedigree Petfoods Ltd specializes in animal food manufacturing. It is a subsidiary of Mars, Inc. The company was founded in 1956 as Petfoods Ltd. It was renamed to Pedigree Petfoods Ltd in 1972. The company headquarters is based in Melton Mowbray, United Kingdom. Pedigree Petfoods manufactures Pedigree (dog food), kitekat (cat food), Whiskas (cat food), and Pal (dog food). There are dry, wet, and treats products. To choose a correct breed for a pet the company provides Select a Dog tool. Pedigree Petfoods Ltd has factories in Leeds, Birstall, and Melton Mowbray (UK). There is also an office in McLean, Virginia, USA with more than 20 manufacturing facilities across the United States.

Pedigree reviews and complaints

Pedigree is ranked 75 out of 1095 in Pet Stores category

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